Your Umrah, organisedlike an exceptional journey

Our travel agency licence is number ODV-25012, issued by the Ministry of Tourism. It is displayed at our Casablanca agency on Boulevard Abdelmoumen, and can be verified with the Ministry. You are also welcome to visit us in person before any booking.

You send a request through the website form or on WhatsApp, with no online payment. Our team calls you back promptly to confirm the details — departure dates, tier and room type, documents to provide — then the booking is finalised with a contract signed at the Casablanca agency, with an official receipt.

No. No payment is requested on this website: your reservation is a request, not a purchase, and you are never asked for a bank card online. Payment is made directly at the Casablanca agency when the contract is signed, with an official receipt for every amount paid.

A passport valid at least 6 months after the return date, plus recent identity photos. Our team handles the whole Umrah visa process through official channels and sends you the full list of documents to provide when your booking is confirmed, by phone or WhatsApp, so nothing is missed.

The exact inclusions are listed on each offer page: hotels in Makkah and Madinah, flights, on-site transfers, visa processing and guidance depending on the offer you choose. Anything not listed is not included, and nothing extra will be charged — feel free to ask us before you book.

Yes, and we encourage it: nothing replaces a meeting at the agency on Boulevard Abdelmoumen in Casablanca, to ask your questions and see the licence on display. Our address and opening hours are on the contact page; you can also call us or write to us on WhatsApp before coming.

Bab Makka is the premium Umrah & Hajj service of Wiki Tours International, a Moroccan travel agency based in Casablanca. They are one and the same company: Wiki Tours organizes all travel, and Bab Makka carries its pilgrimage programs to Makkah and Madinah specifically.

Wiki Tours International has operated since 2016 in Casablanca, on Boulevard Abdelmoumen. The agency organizes guided group Umrahs year-round, Hajj, and organized trips to other destinations — with a permanent team reachable at the agency, by phone and on WhatsApp, before, during and after your trip.

Our client reviews are public and verifiable: see our Google listing (authentic ratings and comments) and our Reviews page, which gathers written testimonials, WhatsApp screenshots and videos from our pilgrims. We never invent reviews — everything comes from real, identifiable clients.

Yes. Beyond Umrah, Wiki Tours International supports Hajj (see the dedicated page on this site) and organizes group trips to other destinations — Istanbul, Thailand, Bali and more — listed in our Voyages catalog with real dates, hotels and prices, and you can ask about them on WhatsApp just as easily.

Our current Umrah departures last about 15 days and 14 nights, split between Makkah and Madinah. Every offer shows its exact departure and return dates, airline and detailed program — check the page of the departure you're interested in for its precise duration.

A deposit of 50% of the total amount confirms your booking, paid directly at the Casablanca agency when the contract is signed, with an official receipt — never online. The balance is then settled according to the conditions shown on each offer page, before the departure date of your trip.

Yes. Every departure offers several tiers — from Economy to VIP — with the Makkah and Madinah hotels shown on the offer page along with their distance to the Haram. You then pick your room type (double, triple, quad or quint) and the per-person price adjusts automatically.

Yes. Umrah visa fees and processing are included in our offers: our team builds the complete file, submits it through official channels and tracks it step by step until issuance, with no extra fee. You only provide a passport valid for 6 months after the return date and recent ID photos.

Our offers include the round-trip flight, visa processing, on-site transfers between the airport, the hotels and the two Holy Mosques, and guidance from our team throughout the stay. The exact inclusions (meals, excursions, guide) are detailed on each offer's page — nothing is charged that isn't listed there.

Our current departures leave from Casablanca's Mohammed V airport, with a group meet-up several hours before take-off and our team assisting with check-in and boarding formalities. Each departure's airline is shown on its offer page, and the exact meeting time at the airport is sent to you before departure, by phone or WhatsApp.

Yes, our groups welcome families and children. Triple, quad and quint rooms lower the per-person price, and every child needs their own valid passport. Age conditions appear on each departure page — our team advises the best room configuration for the size and ages of your family.

Send your request via the site form or WhatsApp, stating the period you're interested in and the number of travellers: registered contacts are called back first whenever a matching departure opens — before any public announcement on the site or social networks. Especially useful for Ramadan and school holidays, where places go fast.